Hotel Ma'Xanab Tulum, Tulum ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Tulum-Boca Paila, Boca Paila Km6.5, Tulum, Mexico, 77760

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

First floor Jungle view Suite

Max:

2 persons

72 m²

Bed options:

1 King-size bed

Pool view

Shower

Private pool

room details

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First floor Ocean view Suite

Max:

2 persons

72 m²

Bed options:

1 King-size bed

Sea view

Shower

Private pool

room details

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First floor Garden view Suite

Max:

2 persons

58 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Tulum 6.0 km

Airports

Aeropuerto de Playa del Carmen (PCM) 68.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Beachside Dining

“The beach club restaurant exceeded my expectations with its excellent food and beautifully presented dishes.” view full review

Comfortable Jungle Retreat

“Our jungle view room was incredibly private and had a luxurious bed that made for restful nights.” view full review

Relaxing Lounge Beds

“The beach lounge beds were perfect for soaking up the sun without the stress of reserving a spot; every guest had their own.” view full review

Inviting Balcony Space

“The balcony of our room was spacious, featuring a day bed and a heated pool that added a serene touch to our evenings.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
24-hour security
Adults only
Luggage storage
Private beach
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Board games

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Carretera Tulum-Boca Paila, Boca Paila Km6.5, Tulum, Mexico, 77760

Map view

Carretera Tulum-Boca Paila, Boca Paila Km6.5, Tulum, Mexico, 77760

City landmarks

Gallery

Galeria La Llorona

840 m

Gallery

Pepe Soho Photography

950 m

Carretera Tulum Boca-Paila Km 6 Alumbra

Alumbra Tulum

1.5 km

Beach

Sunrise Beach

2.0 km

Camino Boca Palia a Tulum

Iklab

2.6 km

Gallery

IK Lab

2.6 km

Beach

Tulum Archaeological Site

7.0 km

Camino a Punta Allen

Arco Maya

3.4 km

Caleta Tankha Playa

4.3 km

Beach

Las Palmas Public Beach

5.0 km

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

6.1 km

TulumMexico

Las Pinturas

6.2 km

Aldea Zama

Piramide del Pensamiento Positivo

6.2 km

Carretera Tulum Boca Paila KM 5.2

Casita Xaman

6.6 km

Calle Yalku Manzana10

Balam Art On Feathers

7.0 km

Highway Cancun - Tulum Oficina 101-A Col. Centro

Tulum Tower

6.9 km

Nearby

109 Hectares Km 25

ProKiteTulum Kiteboarding Center

450 m

Restaurants

Taboo Tulum

90 m

KM 7 Carretera Tulum-Boca Paila

Zulum Beach Club Restaurant

70 m

Tulum Bocapaila Km 6.5 Hotel Zone

Fresco's

80 m

Carretera Tulum-Boca Paila km 7 Zona Hotelera

Restaurante Las Estrellas

110 m

Carretera Tulum - Boca Paila Km. 6.5 Cabanas La Luna

Ziggy's

160 m

Carretera Tulum - Boca Paila KM 7.5 Zona Hotelera

Tulumski Deli Mexicano

110 m

Avenida Satelite Norte

Ukami

150 m

Tulum"s beach road km 6.7 In front of Coco Limited Hotel

Mamasan Tulum

170 m

Carretera Tulum

Chambao Tulum

190 m

Carretera Tulum-boca Paila

Dragon Turquesa

190 m

Carretera Bocapaila K.M 7.5 Frente a Hotel Ziggy's

Muyal Tulum

250 m

Carretera Tulum-boca Paila Km 7.6 Tulum

Mia Restaurant & Beach Club

280 m

Carretera Tulum - Boca Paila Km 7.5

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Friendly staff

Great location

Limited lighting

Portioned dining

8.0/10

Great

Rooms

7.8

Location

9.2

Service

8.8

Dining

7.0

Larry

United States, May 2024

8.6/10

I can't say enough about how amazing my stay was! The rooms were outstanding with a walk-in closet and a private pool, although a bit dark due to low lighting which made doing makeup a bit tricky. The hotel faces the reception and the street, offering a unique view. The price per night might be a bit on the higher side, but the experience is truly worth every penny.

Rooms

9.0

I felt like royalty in the outstanding rooms with a walk-in closet and a private pool. The low lighting, however, made it a bit challenging for makeup application.

Service

8.0

The service was top-notch, with friendly and helpful staff who went above and beyond, decorating our room with fresh rose petals, a welcome note, and a bottle of wine. However, there was a slight mix-up about payment methods that led to a small inconvenience.

Location

10.0

The location was heavenly, right on the beach in the Zona Hotelera of Tulum with direct access. It was quiet and comfy, providing a fantastic setting for relaxing breakfasts or drinks. A true paradise by the ocean!

Dining

7.0

The dining experience was gorgeous, offering freshly made sandwiches, but it was a bit disappointing that it was only by portion without any refills on juice without extra charges. The request for propina may not be everyone's cup of tea, but the ambiance was lovely.

Facilities

9.0

The facilities were impeccable, offering everything one could need for a luxurious stay. From room service to laundry services, the hotel had it all to make my stay hassle-free.

Norman

United Kingdom, October 2023

7.4/10

I absolutely loved the location of this hotel, right in the heart of the beautiful Zona Hotelera of Tulum with direct access to one of the most stunning beaches in Mexico. Although the room setup was not ideal, being open-concept without some amenities, the service and friendly staff truly made my stay exceptional. The dining experience had its ups and downs, but the facilities offered added value to the overall experience.

Rooms

6.0

The room was not as expected with an open toilet and limited amenities, but it was clean and basic.

Service

9.0

The service here was exceptional! The staff went above and beyond to make sure I was taken care of and always had a smile on their faces.

Location

8.0

The location was perfect for me, being just a short walk away from the serene beach area and with plenty of seating to relax and enjoy. It truly felt like a hidden gem in Tulum.

Dining

7.0

The dining experience had its highs with delicious and fresh meals but also some shortcomings in terms of offerings. The inclusive options were appreciated, but there were limitations on certain items.

Facilities

7.0

The hotel facilities were good overall, with extra touches like beach and board games, but there were some minor drawbacks in the room setup.

Andrew

United Kingdom, October 2023

8.2/10

The hotel is truly one of the chicest places I have stayed in, adorned with beautiful textures and textiles. The amazing terrace, pool, and view add to the already spacious rooms. However, the disappointment came when my room was not made up after being out for the morning and mid-afternoon.

Rooms

8.0

The rooms are decorated with really considered textures and textiles, easily one of the chicest places I have stayed in. The spacious layout and the amazing terrace, pool, and view make it a standout choice.

Service

9.0

The service was friendly and helpful without being overbearing. The staff had the best restaurant recommendations and were always ready to assist with any needs.

Location

9.0

The location is just fantastic, offering a comfortable and gorgeous setting with extra touches like beach and board games. It's ideal for a relaxing stay, with plenty of seating and a short walk to the water.

Dining

7.0

The dining experience was gorgeous, with delicious and fresh food. Only downside is that it seemed to be by portion, affecting the overall experience slightly.

Facilities

8.0

The facilities provided everything I needed for a comfortable stay, from convenient room service to laundry and shuttle services. The amenities were well-maintained and added to the overall experience.

Chuck

United States, September 2023

8.4/10

I had an amazing stay at the hotel. The rooms had a beautiful outdoor shower and a hammock, offering a relaxing vibe. The terrace, pool, and view were fantastic. The low lighting and textured decor created a cozy atmosphere, though the price could have been more budget-friendly.

Rooms

8.0

The rooms were beautifully decorated with thoughtful textures and textiles.

Service

9.0

The service was top-notch, with the staff always smiling and attentive to our needs.

Location

9.0

The location was ideal for me, with plenty of seating, calm surroundings, and a short walk to the water. It was perfect for a peaceful getaway.

Dining

7.0

The dining experience was great, offering fresh and healthy dishes. However, it was disappointing that beverages were served only by portion.

Facilities

9.0

The hotel provided excellent facilities, including a restaurant/beach club where I could eat and chill by the beach or pool.

Colin

United Kingdom, July 2023

8.2/10

The hotel offers a breathtaking view and convenient location, although the rooms can be a bit dark for makeup. The service is friendly, but there might be a preference for cash payments. The beach area is quiet and ideal for relaxation, with some seaweed present. The dining options are delicious but limited, especially in terms of portion sizes. Overall, a great choice for a calm and relaxing stay.

Rooms

8.0

The room I stayed in had its window facing the street, making it a bit dark due to low lighting for makeup.

Service

9.0

The service was friendly and helpful, though there was a slight preference for cash payments.

Location

9.0

The hotel's location is fantastic, overlooking the beach and offering a calm and relaxing atmosphere. However, there is some seaweed present near the water.

Dining

7.0

The breakfast was delicious, but keep in mind that portion sizes are limited and refills may come at an additional charge.

Facilities

8.0

Ryan

United States, July 2023

8.4/10

I had a wonderful stay at the hotel. The room had stylish decor with lovely textures and textiles, although the low lighting made it a bit challenging for makeup. The service was exceptional and accommodating with personal touches like fresh rose petals and a welcome note. The location was superb, right near the breathtaking Mexican beach. The dining experience was good overall, but be prepared for portioned meals. The facilities were convenient and well-maintained, creating a pleasant atmosphere for a relaxing vacation.

Rooms

8.0

The room facing the reception and street had a window offering a view of the street. The decor was chic and carefully chosen but a bit dark due to low lighting.

Service

9.0

The staff went above and beyond, decorating our room and being welcoming and helpful. They preferred cash for some services but were understanding and patient.

Location

10.0

The hotel's location is fantastic, with direct access to the beautiful beach and surrounded by a vibrant area with plenty of restaurants and other amenities.

Dining

7.0

The dining experience was decent, but keep in mind that everything is served by portion. On the upside, the handmade pasta was a highlight.

Facilities

8.0

The hotel's facilities were sufficient and well-kept, providing all the essential services for a comfortable stay.

Friendly staff

Limited lighting